Terms and Conditions

Effective Date: 1st October 2024

Welcome to Solutions Store! These terms and conditions outline the rules and regulations for using our online store, located at solutionstore.com.ng. By accessing or making a purchase from this website, you agree to these terms and conditions. Please read them carefully.

1. General Information

- Store Name: Solutions Store

- Location: Ijebu-Ode, Ogun State, Nigeria

- Contact Information:
  - - Email: support@solutionstore.com.ng
  - - Phone: 09077672053
  - - Business Hours: 8AM-8PM Monday to Saturday

- Website: solutionstore.com.ng

2. Acceptance of Terms

By accessing this website and purchasing from Solutions Store, you agree to comply with and be bound by the following terms. If you do not agree with any of these terms, please do not use our website or services.

3. Eligibility

You must be at least 18 years of age to make a purchase from Solutions Store. By placing an order, you confirm that you meet this requirement.

4. Products and Pricing

- All products listed on our website are subject to availability. We reserve the right to discontinue or change products at any time without notice.

- Pricing: Prices for our products are listed in Nigerian Naira (₦). We reserve the right to change prices at any time. The price you pay will be the price displayed at the time of your order.

- Promotions and Discounts: Promotional prices and discounts may be subject to terms and conditions and may not apply to all products.

5. Order Process

- Placing an Order: To place an order, add your desired products to the cart and proceed to checkout. Ensure all details, including billing and shipping information, are accurate.

- Order Confirmation: Once an order is placed, you will receive an email confirmation with your order details. This confirmation does not guarantee product availability. Solutions Store reserves the right to cancel any order due to stock shortages or errors in product or pricing information.

- Payment Methods: We accept Payment Methods, e.g., Debit/Credit Cards, Bank Transfers, Paystack, etc. Payment must be made in full at the time of order placement.

6. Shipping and Delivery

- Delivery Locations: We deliver products only within Nigeria.

- Delivery Timeframe: Delivery times vary depending on your location. Orders within Ogun State typically take 5-7 days], while nationwide deliveries may take 10-20 days. We are not responsible for delays caused by third-party delivery services or unforeseen circumstances.

- Delivery Charges: Shipping costs are calculated at checkout and depend on your location and the weight of the products.

- Delivery Failure: If a delivery fails due to incorrect shipping information or failure to collect the product, you may be responsible for additional delivery fees.

7. Return and Refund Policy

- Return Eligibility: Products may be returned within 7 days from the delivery date, provided they are unused, in their original packaging, and with proof of purchase.

- Non-Returnable Items: Perishable goods, custom-made products, and digital goods are not eligible for return unless defective.

- Refunds: Once your return is received and inspected, we will notify you of the status. Approved refunds will be processed within 3-5 days and the credit will automatically be applied to your wallet

- Return Shipping: Customers are responsible for return shipping costs unless the product received was damaged or defective.

8. Cancellation of Orders

- Orders can only be canceled before they are processed for shipping. Once an order has been dispatched, cancellations are not possible. Please contact our customer support team immediately if you wish to cancel an order.

9. Privacy Policy

- Your personal information, including your name, email, and payment details, will be handled with the utmost confidentiality. We comply with the Nigerian Data Protection Regulation (NDPR) and will not share your personal information with third parties without your consent, except as required by law.

10. Intellectual Property

- All content, including images, text, and logos, available on the Solutions Store website is the intellectual property of Solutions Store. Unauthorized use of any content is prohibited.

11. Liability and Disclaimer

- Solutions Store is not responsible for any damage, loss, or injury resulting from the use of products purchased from our store, except in cases of manufacturing defects or legal obligations.

- We strive to ensure that all product descriptions and pricing are accurate, but we do not guarantee that the information is error-free. Solutions Store reserves the right to correct any inaccuracies or errors, including after an order has been placed.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ogun State, Nigeria.

13. Changes to Terms and Conditions

Solutions Store reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our services after changes are made constitutes acceptance of the revised terms.

14. Contact Us

If you have any questions or concerns about these terms, please